New Patient

Q: I’m a little scared to go to the dentist.  Can you provide any advice on how to get over my fears?

A: Being scared of the dentist’s office is natural, you aren’t alone.  However, A Beautiful Smile At Lake Pointe isn’t your every day dental office.  Come see for yourself.  Our advice is to discuss your fears with one of the members of our courteous staff.  Creating a relationship with a dentist’s office is the first step in putting your fears to rest.

Q: I’m still apprehensive, is there anything you can do to help me relax?

A: Most people are anxious when coming to the dentist, so don’t be ashamed or embarrassed.  If you are concerned about your anxiety, our dental team can provide you with some simple breathing techniques that may help to settle your nerves.  Additionally, we do offer a variety of Sedation Dentistry options, including anti-anxiety medication, and  Nitrous Oxide.

Q: OK, I’m over my dental fears, are you accepting new patients?

A: We sure are.  Give us a call today to schedule an appointment.

Q: Great.  Can I tell my friends and family about A Beautiful Smile at Lake Pointe? Do you accept referrals?

A: We are delighted that you want to recommend us to your loved ones.  Yes, we do accept referrals.

Q: When can I schedule an appointment?

A: Aside from certain Holidays, our offices are open regularly from 9-5 on Monday thru Friday.

Q: If something comes up and I need to cancel my appointment, will I be charged?

A: If you are able to give us a 24 hour notice there is no charge.  However, for cancellations and no-shows with less than a 24 hour notice, we do have a $35 dollar charge.

Q: It can take so long to fill out forms at the office.  Is there a way I can have the forms to fill out, in advance?

A: Certainly!  On our website, under the “Patient Info” tab, there is a link to our “Patient Forms” page.  Here you can download our Dental Health History Form, our Medical History Form, and our Patient Information Form.

Q: Where is your office located?

A: You can find us at 1447 Highway 6 South, Suite 100, Sugar Land, TX 77478.

Q: Some dental procedures can be expensive.  What are my payment options?

A: Our office accepts cash, personal checks, Visa or Master cards, money orders, cashier checks, and bank debit cards.  Additionally, we do offer payment plans, and accept most insurance plans.  Read more on our “Payments and Insurance” page.

Q: I love a good deal. Do you have any special promotions or discounts available?

A: Of course! We always have new promotions for our new and returning patients. Check out our “Deals” page for more information.


Q: I’ve been to many dentists before. What makes your practice unique?

A: A Beautiful Smile at Lake Pointe puts the patient first.  We are committed to helping our patients receive the best dental care possible.  Our polite, professional staff will be sure to help you with anything you need.  If they are unable to answer your question, they will assist you in finding someone who can.  We take pride in our work, and have a goal to put a smile on every one of our patient’s faces.

Q: I have so many things going on. Will you remind me when it’s time to come in for my appointment?

A: We sure will.  A Beautiful Smile at Lake Pointe uses a system we call “Smile Reminders.”  Patients who participate receive an e-mail and/or a text message alerting them of an upcoming appointment.

Q: I have a young child.  At what age is it appropriate to make the first dental appointment?

A: Opinions vary on this matter, but some believe that at 1 year the first dental appointment should be made.  Often these early appointments are more for the parent to familiarize themselves with the dentist than anything else.  However, it is important for the dentist to observe how a baby’s teeth are developing before they erupt from the gums.  For further information, feel free to contact our offices.

Q: I brush my teeth every day, but I think my breath still smells! Am I imagining things or do I need help?

A: You may be imagining things, but it couldn’t hurt to know for sure.  Ask your dentist about “Halitosis” or chronic bad breathe the next time you are in for an appointment.

Q: Flossing takes up so much time. Do I really have to do it every day?

A: YES! We recommend doing it every day so you can get in the habit, and expand the life of your teeth. Those extra few minutes spent flossing are worth it in the long run!

Q: I have so many questions. When can I ask my dentist them directly?

A: We love questions; it means our patients care about their dental health.  If you have questions, don’t hesitate to call or e-mail us.  Alternatively, feel free to ask your dentist directly when you come in for an appointment.

Q: What kind of tooth brush should I use?

A: The perfect toothbrush is the one you use regularly.  With that said, everyone is different, but we advocate electric or sonic toothbrushes. We support these because they prevent you from damaging your teeth while brushing, and do a more detailed cleaning job than a regular toothbrush.

Q: I worry because my gums bleed after I brush my teeth. What’s going on?

A: If you are bleeding, it’s could be a warning sign. Schedule an appointment with us so we can see if it is a serious problem or not.

Q: I have no clue what crowns, veneers, onlays, inlays, or partials mean. How can I learn more?

A: Just go to our General Dentistry page, which explains our dental lingo. Also feel free to contact us if you have further questions.  One of our professionals will be happy to assist you.


Q: There always seems to be a new technique coming out. How does your staff stay up-to-date?

A: Our staff regularly reviews scholarly journals and other dental related periodicals.  In addition we also attend yearly trade shows and conferences pertaining to dentistry and dental technology.

Q: X-rays scare me. What dangers are involved, and how much radiation do you use?

A: Our office doesn’t use traditional x-rays.  Instead, we provide digital radiography.  It is safer, as it uses less radiation, and is more time efficient.

Q: Drills are also frightening. Do you have any other options?

A: Our office doesn’t use the traditional drills you may be familiar with.  Instead, we have laser options that are not only safer, but more efficient as well.


Q: I want a new smile, but am worried I’m not going to like the result. Is there a way I can tell what it will look like before I do it?

A: Sure, we can provide a “Digital Smile Make Over” so you can get a glimpse of yourself with a new smile, before we go to work.

Q: I really need to do something about the stains on my teeth. How can I whiten them?

A: Again, everyone is unique, but one option we offer is Zoom Whitening. Compared to at-home whitening products whose weak results fade fast, Zoom gives you a smile that could be up to eight shades lighter and lasts longer. Book your appointment today.

Q: My teeth are crooked, but I don’t want to have to wear braces. What can I do?

A: We provide Snap On Smile, which is a new and easy way to have beautiful teeth. It just snaps over your natural teeth! We can find the option that best fits your needs during your appointment.


Q: What if there is an emergency and the office is closed?

A: Unfortunately, we do not offer emergency care after normal business hours.  We recommend e-mail as the quickest way to receive a response.  If you are suffering a serious emergency, then we recommend contacting your local emergency room.

Q: My temporary crown fell off or broke. What do I do?

A: First thing, get the broken piece out of your mouth.   You won’t want to risk swallowing it.  Next, make an appointment as quickly as you can.  If it happens over the weekend or after normal business hours and you’re in a lot of pain, contact your local emergency room.

Q: There was an accident and my child’s tooth was knocked out! What do I do?

A: If a child’s primary or “baby” tooth has been knocked out, there may not be much to worry about.  These teeth are designed to fall out, though not in this way.  We recommend making an appointment nonetheless just to be sure no other damage was done.  If it was a permanent tooth, it is important to find the tooth and get to a dentist’s office right away.  Do not attempt to clean the tooth, but instead bring it with you in a glass of milk.